BestPriceInk.co.uk Information

About Us Who are we and how can we sell to you at such low prices?

Bestpriceink.co.uk specialises in distributing compatible printer ink cartridges, photographic paper, ink cartridge refill kits and CD / DVD labelling media to you at discounted prices.

If you have any queries or suggestions about our products or our web site, please do not hesitate to contact us at:

support@bestpriceink.co.uk

You can contact us by telephone, but during busy periods it may be quicker just to send an email!!!

Contacting us

Best Price Ink.Co.Uk
PO BOX 404
Chorley
PR77WY

Sales Department
Email: info@bestpriceink.co.uk

Customer Services Department
Tel: 0870 264 51 51
Email: support@bestpriceink.co.uk

Making A Purchase We can only accept orders from and for delivery within the United Kingdom. We are looking into the possibilities of accepting orders throughout Europe, if you are interested please email us at:
europe@bestpriceink.co.uk and we will keep you informed of developments.

Placing an on - line order with Best Price Ink could not be easier, simply choose the product of you choice, click "Buy Now", enter the quantity then watch them appear in the shopping cart.

At this point if you wish to change or amend your order, simply click on "View Basket", this page will enable you to amend your order accordingly. Once you have completed your selection, click on "checkout now" and fill in your delivery and payment details.

If you experience any problems or require any assistance, please contact our customer services unit on 0870 2645151.

We accept Paypal and all major credit and debit cards without charging any surcharges.

Back ordered items are not charged for until they are shipped. You may send your credit card information via phone, Royal Mail or over the Internet via this site.

Special Offer Terms and Conditions E&OE

Delivery Schedule How and When?

All orders placed before 3.00PM will be despatched during the same working day. The majority of orders will be despatched via Royal Mail 2ND Class Post. For big orders which contain weighty items this will be sent via our courier service.

For orders sent out by Royal Mail please allow 2 -8 working days for delivery (UK Mainland).

How much will it cost? £2.99

Price Match At Best Price Ink we aim to offer the best prices, if you find a price cheaper within the United Kingdom, please let us know at pricematch@bestpriceink.co.uk

We will match any "genuine" like for like price within the UK.
If in the unlikely event you find the same product for a better price than the Bestpriceink price we will match it, even up to 7 days after the date you made your purchase, subject to our "Price Match" terms and conditions.

Terms and Conditions

" The product must be like for like and be in stock
" Claims are up to a maximum of £5 per household per calendar month

The following information is required:
" Your Name
" Your Address
" Your Telephone Number
" Your Email Address
" Your Bestpriceink Invoice Number
" The product you bought and the other suppliers price
" Other suppliers name and web site address / telephone number
" Where you saw the product advertised, including the date

Tax Charges All prices are inclusive of VAT

Credit Card Security Are on line shopping system is totally secure.

All credit card numbers are encrypted in our specialist on line shopping software when orders are placed using 128 bit encryption. They are only decrypted once they reach our computer. They are not held in clear text on any web site.

Guarantee All Best Price Ink products are guaranteed 100%.

If you do experience any problems with your order, or the products, please email our Customer Services unit on info@bestpriceink.co.uk

"Your statutory rights are not affected"

If you wish to return an item, please contact our Customer Services team on info@bestpriceink.co.uk you will be emailed a returns number which must be presented with the returned product (s).

Reaching Us The Consumer Protection (Distance Selling) Regulations 2000 allows for a 7 day (7 working days from the day following the day in which you placed your order) cooling off period when you (the end user) have the right to cancel your order for a full refund.

If you wish to exercise you right to a full refund, then you must contact our customer services department on info@bestpriceink.co.uk informing us of your intention to return the goods. All goods must then be posted using "Recorded Delivery" to ensure their safe arrival. All postage costs are your (end user) responsibility. All returned goods must be unopened and in resalable condition. Once we have received the returned goods, we will refund your money within 30 days. Please note that we do not refund delivery charges, just the value of your returned goods.

The only exceptions are for specially ordered items, which cannot be cancelled.

Privacy Policy We (Best Price Ink) do not disclose buyer's information to third parties. Your information will only be used lawfully in accordance to the Data Protection Act 1998. Data will only be used internally to gauge advertising effectiveness; we may from time to time use your information to notify you of special offers etc, if you would prefer not to be contacted at all, please contact our Customer Services unit on info@bestpriceink.co.uk
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy The Consumer Protection (Distance Selling) Regulations 2000 allows for a 7 day (7 working days from the day following the day in which you placed your order) cooling off period when you (the end user) have the right to cancel your order for a full refund.

If you wish to exercise you right to a full refund, then you must contact our customer services department on 0870 264 5151informing us of your intention to return the goods. All goods must then be posted using "Recorded Delivery" to ensure their safe arrival. All postage costs are your (end user) responsibility. All returned goods must be unopened and in resalable condition. Once we have received the returned goods, we will refund your money within 30 days.

The only exceptions are for specially ordered items, which cannot be cancelled.

Remittance Terms Payment will be made at time of ordering; your card will be debited once your order has been confirmed.